FAQ

We specialize in character-themed clothing that brings magic to everyday life! Our collections include:

• Disney princess dresses and Marvel superhero outfits
• Clothing for the whole family (Adult Unisex, Men, Women, Kids)
• Special occasion costumes and everyday wear
• Seasonal collections and sleepwear

Yes! All our character-themed apparel features authentic licensed designs and is made with premium materials to ensure the highest quality and magical experience.

Absolutely! We have magical outfits for:

• Adults (Unisex and gender-specific collections)
• Children (Boys and Girls sections)
• Babies (Baby Boy and Baby Girl collections)
• Kids’ Unisex Clothing for versatile options

We work magic to get your orders to you as quickly as possible:

• Processing Time: 1-2 business days to prepare your magical items with care
• Standard Shipping ($12.95): 10-15 days via DHL or FedEx
• Free Shipping (orders over $50): 15-25 days via EMS

Yes! Enjoy free shipping via EMS on all orders over $50. This is perfect for larger orders and seasonal wardrobe updates for the whole family!

We ship globally to bring magic to families worldwide! However, we’re currently unable to deliver to some Asian countries and remote locations. If you’re unsure about delivery to your area, please contact our magical support team.

Absolutely! Both shipping options include tracking so you can follow your package’s magical journey to your doorstep. You’ll receive tracking information once your order ships.

We welcome payments from around the world through:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely to protect your information.

Yes! We use industry-standard encryption and security measures to ensure your payment information is protected. Your magical shopping experience is safe with us.

Definitely! We’re proud to serve global families and accept major international credit cards and payment methods from around the world.

We want every Clothing Shop experience to be magical! If your character clothing doesn’t meet your expectations, you have 15 days from receipt to initiate a return.

Please contact our magical support team at [email protected] within 15 days of receiving your order. Our team will guide you through the return process and help make everything right.

We carefully inspect every item before shipping, but if something isn’t perfect, please contact us immediately at [email protected]. We’ll work magic to resolve the issue quickly!

Our friendly customer service team is always here to help! You can reach us at:

• Email: [email protected]
• Mail: 3768 Rebecca Street, Wood Dale, US 60191

We typically respond within 24 hours during business days.

Every order from Clothing Shop comes with our special magical touch! While we don’t offer traditional gift wrapping, each package is carefully prepared with the same care we’d use for our own family, creating an exciting unboxing experience that’s part of the magic.

We begin processing orders quickly to get your magical items to you as soon as possible. If you need to modify or cancel an order, please contact us immediately at [email protected] and we’ll do our best to help!